HMRC launches new online help for compliance checks

HMRC has launched a new online interactive tool to help guide both businesses and individuals through tax compliance checks.

The Interactive Compliance Guidance tool available on GOV.UK provides information to help customers understand:

  • HMRC compliance checks.
  • Why HMRC has requested specific information or documents.
  • How to request extra support due to health or personal circumstances.
  • How to appoint someone to act on your behalf.
  • What to do if you disagree with a decision made by HMRC.
  • How to pay a tax assessment or penalty.

The new tool brings together existing compliance guidance and videos in one place, making it easier to find and navigate the appropriate information, HMRC says.

Joanne Walker, Low Incomes Tax Reform Group (LITRG) Technical Officer and Customer Experience Advisory Group (CEAG) member, said:

'When unrepresented customers have a tax compliance problem, it can be difficult for them to find the help they need.

'This new interactive tool from HMRC makes compliance guidance readily accessible in one place, and easier for people to find the information that is relevant to them. The links to the extra support available will be especially valuable for the most vulnerable customers.'

Internet link: HMRC

About us

We at Bowen & Partners pride ourselves on our personal customer service and high client satisfaction levels.

Bowen & Partners is the trading name of Bowen Accountants Ltd. Registered in England & Wales No. 06895043

Contact details

01249 720341

Bowen Accountants Ltd, Unit 1, Gate Farm, Sutton Benger, Chippenham, Wiltshire SN15 4RE

© 2025 Bowen Accountants Ltd. All rights reserved. We use cookies on this website, you can find more information about cookies here. powered by totalSOLUTION

In accordance with the disclosure requirements of the Provision of Services Regulations 2009, our professional indemnity insurer is QBE UK Limited of QBE European Operations, 30 Fenchurch Street, London EC3M 3BD. The territorial coverage is worldwide excluding professional business carried out from an office in the United States of America or Canada and excludes any action for a claim brought in any court in the United States of America or Canada.